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• OIG: The CFPB Effectively Monitors Consumer Complaints but Can Enhance Certain Processes - CFPB Report 2024-MO-C-016
  companies for review and prioritizes companies with the most complaints...companies with reports about their complaint handling and response performance
  URL: https://oig.federalreserve.gov/reports/cfpb-con...
• OIG: Review of CFPB Implementation Planning Activities - CFPB Report FRB OIG 2011-03
  employees and functions. We reported the status of the CFPB's implementation...employees from other federal regulatory agencies. As of that date, 172
  URL: https://oig.federalreserve.gov/reports/cfpb_mo_...
• 2015 List of Major Management Challenges for the CFPB
  own IT infrastructure. The CFPB is still in the process of migrating the...owns and maintains and within those maintained on its behalf by contractors
  URL: https://oig.federalreserve.gov/reports/cfpb-man...
• The CFPB Can Further Strengthen Controls Over Certain Offboarding Processes and Data
  employees of postemployment restrictions and requirements and maintained...2013, the CFPB issued its Off-Boarding Policy, which establishes the separation
  URL: https://oig.federalreserve.gov/reports/cfpb-off...
• The CFPB Generally Complies With Requirements for Issuing Civil Investigative Demands but Can Improve Certain Guidance and Centralize Recordkeeping
  multiple offices. Thus, CID documentation is not maintained in an easily
  URL: https://oig.federalreserve.gov/reports/cfpb-civ...
• The CFPB Can Strengthen Contract Award Controls and Administrative Processes
  12 Support for Price Reasonableness Determinations for Sole-Source Awards...12 Several Routing and Review Slips Were Not Specific to Their Associated
  URL: https://oig.federalreserve.gov/reports/cfpb-con...
• OIG: The CFPB Can Enhance Certain Practices to Mitigate the Risk of Conflicts of Interest for Division of Supervision, Enforcement and Fair Lending Employees - CFPB Report 2024-SR-C-007
  Employees available formats Summary: PDF | HTML Full Report: PDF (2 MB
  URL: https://oig.federalreserve.gov/reports/cfpb-con...
• The Board Can Strengthen Its Oversight of the Protective Services Unit and Improve Controls for Certain Protective Services Unit Processes
  12 The IOC's Expectations for Conducting and Documenting the IOC Evaluation...12 The IOC Did Not Conduct Testing in Certain Circumstances 12 The IOC
  URL: https://oig.federalreserve.gov/reports/board-ov...
• OIG: Pandemic Response Oversight
  Board Activity CFPB Activity Pandemic Response Oversight FAQs Skip SHARE...Board of Governors of the Federal Reserve System took steps to support
  URL: https://oig.federalreserve.gov/pandemic-oversig...
• The Board Should Improve Procedures for Preparing for and Responding to Emergency Events
  12 Emergency Communications to Employees in Leased Space Are Limited ....12 Recommendation.....................................................
  URL: https://oig.federalreserve.gov/reports/FRB_Emer...